Rotorua Canopy Tours

Incident Reporting

The below document emphasizes the importance of incident reporting for legal compliance, learning, and safety improvement in adventure tourism. It highlights the need to report all incidents, including near misses, with clear guidelines and thresholds. Notifiable events must be promptly reported to regulators. Reporting procedures should be simple, fostering a positive reporting culture. Learning from incidents involves identifying causes and preventive measures. Regular incident reviews help detect trends and share learning. Record keeping is essential for documenting incident management processes and notifiable events for at least five years.

Download the full document on incident reporting here.